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الناطق ومبدأ الأربع والعشرون ساعة | الناطق للتكنولوجيا
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الناطق ومبدأ الأربع والعشرون ساعة

 7-11-2005  المدير التنفيذي لشركة الناطقلعل من أحد أهم الدعائم التي يستند إليها طاقم شركة الناطق في تقديمه أفضل الخدمات لمجتمعات المكفوفين هو مبدأ الأربع وعشرون ساعة. وهذا المبدأ يقضي بأن أي رسالة أو استفسار أو ما شابه ذلك يستقبلها أي فرد من أفراد طاقم الناطق ينبغي الرد عليها في غضون الأربع وعشرون ساعة اللاحقة . آخذين بعين الإعتبار بعض الأمور الخارجة عن الإرادة مثل الأعطال الفنية الطارئة أو فترات نهاية الإسبوع وهي أيام الجمع أوأيام العطل الرسمية في دولة الإمارات العربية المتحدة. علما بأن طاقم الشركة يقوم بالتنويه عن ذلك من خلال إشعار مسبق عن هذه المناسبات والعطل الرسمية في دولة الإمارات العربية المتحدة على موقع الشركة إحتراما لعملائنا الكرام ولكي يكونوا على دراية بسبب التأخير في الرد. وينبع تقنين مثل هذه القواعد والسياسات الداخلية في شركة الناطق من الرغبة الخالصة لدى أسرتها في تقديم أفضل الخدمات للجميع سواء بمقابل أو من دون مقابل. ولقد قوبلت سرعة تجاوب شركة الناطق باستحسان ورضى من قبل كل المعنيين من عملاء الناطق وغيرهم من الأفراد والمجموعات. ومن هنا فنحن نرحب ونهيب بجميع أصدقائنا لموافاتنا بأي ملاحظات في هذا الشأن. ويسعدني أن أتقدم بجزيل الشكر لزملائي في الشركة والذين يتفانون في تقديم أفضل تجاوب ممكن والذين لا يتوانون عن تقديم المقترحات التي تساهم في دفع عجلة المجهود العظيم الذي تقدمه الأسرة بأكملها. ومن المعلوم أن أسرة شركة الناطق بأكملها منخرطة في نشاط واحد هو خدمة المكفوفين العرب في سائر أرجاء العالم حيث لا يوجد للشركة أي نشاط آخر دون ذلك إيمانا منا بأن الكفيف يستحق كامل مجهودنا وإبداعنا. وأبشر أصدقائنا بمفاجآت مستمرة من الناطق وأسرتها ترقى بمستوى خدمات الناطق تفوق جميع التوقعات.عودة هزيمالمدير التنفيذي


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